Zen Internet Ltd

Certified B Corporation
Headquarters

Manchester, United Kingdom

Certified Since

August 2020

Industry

Telecommunications

Sector

Service with Minor Environmental Footprint

Operates In

United Kingdom

Zen believe that business should be a force for good, and that businesses like theirs should set the example. That’s why their ultimate purpose is not to provide a return to shareholders but to deliver happiness to their people, their customers and their suppliers. They refuse to be constrained by short term financial targets but to always strive for long term goals aligned to these happiness objectives, and their desire to positively impact people and the planet. That path leads to happiness for all. Part of this pursuit means holding themselves to high standards, which is why they have become Carbon Neutral Plus and a part of the B Corp movement. Ensuring their responsibilities to society and the environment are formally set out in their business objectives – embedded in their DNA – is all part of Zen’s commitment to creating a more sustainable future. Connectivity – the lifeblood of Zen – transforms the way they learn, work and play. It gives them the power to achieve more, fulfill their potential and find solutions to the challenges facing the planet. It is Zen’s mission to empower customers to expand their worlds, using their connectivity to make positive change. They provide services to direct to home users, but also business of all sizes, partners and wholesale.

Overall B Impact Score

Based on the B Impact assessment, Zen Internet Ltd earned an overall score of 104.6. The median score for ordinary businesses who complete the assessment is currently 50.9.
104.6
104.6 Overall B Impact Score
80 Qualifies for B Corp Certification
50.9 Median Score for Ordinary Businesses

Governance 20.6

Governance evaluates a company's overall mission, engagement around its social/environmental impact, ethics, and transparency. This section also evaluates the ability of a company to protect their mission and formally consider stakeholders in decision making through their corporate structure (e.g. benefit corporation) or corporate governing documents.

Mission & Engagement2.7
Ethics & Transparency7.8
+ Mission Locked10

What is this? A company with an Impact Business Model is intentionally designed to create a specific positive outcome for one of its stakeholders - such as workers, community, environment, or customers.


Workers 41.0

Workers evaluates a company’s contributions to its employees’ financial security, health & safety, wellness, career development, and engagement & satisfaction. In addition, this section recognizes business models designed to benefit workers, such as companies that are at least 40% owned by non-executive employees and those that have workforce development programs to support individuals with barriers to employment.

Financial Security10.8
Health, Wellness, & Safety10.6
Career Development5.7
Engagement & Satisfaction9.3

Community 23.1

Community evaluates a company’s engagement with and impact on the communities in which it operates, hires from, and sources from. Topics include diversity, equity & inclusion, economic impact, civic engagement, charitable giving, and supply chain management. In addition, this section recognizes business models that are designed to address specific community-oriented problems, such as poverty alleviation through fair trade sourcing or distribution via microenterprises, producer cooperative models, locally focused economic development, and formal charitable giving commitments.

Diversity, Equity, & Inclusion9.8
Economic Impact5.3
Civic Engagement & Giving4.7
Supply Chain Management1.3

Environment 15.9

Environment evaluates a company’s overall environmental management practices as well as its impact on the air, climate, water, land, and biodiversity. This includes the direct impact of a company’s operations and, when applicable its supply chain and distribution channels. This section also recognizes companies with environmentally innovative production processes and those that sell products or services that have a positive environmental impact. Some examples might include products and services that create renewable energy, reduce consumption or waste, conserve land or wildlife, provide less toxic alternatives to the market, or educate people about environmental problems.

Environmental Management3.5
Air & Climate6.4
Water0.2
Land & Life3.0

Customers 3.7

Customers evaluates a company’s stewardship of its customers through the quality of its products and services, ethical marketing, data privacy and security, and feedback channels. In addition, this section recognizes products or services that are designed to address a particular social problem for or through its customers, such as health or educational products, arts & media products, serving underserved customers/clients, and services that improve the social impact of other businesses or organizations.

Customer Stewardship3.7


Previous Overall B Impact Scores

2024 Overall B Impact Score104.6
2020 Overall B Impact Score84.9

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